Privacy Policy

Privacy Policy for https://personal-injury-guide.scoopsurge.com

Introduction

Welcome to Personal Injury Guide’s (also known as ‘the Company’ or ‘we’) comprehensive guide on privacy. We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their personal data is protected at all times. This Privacy Policy outlines our practices regarding the collection, usage, and management of your personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy is applicable to all aspects of our online presence, encompassing:

  1. Our official website at https://personal-injury-guide.scoopsurge.com
  2. Any applications or services offered by the Company
  3. Interactions and transactions conducted through these platforms

Please note that this policy does not extend to third-party services accessed through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines our practices for:

  • User accounts and interactions with our applications and services
  • Website visits linked to this Privacy Policy
  • Communication from the Company, including newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details for purchasing our services or products.
  • Financial Information: Financial records required for billing and accounting purposes.
  • Purchase Information: Data about items you have purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Your opinions and feedback on our products or services.
  • Social Media Information: Details collected through social media integrations, if you choose to use them.
  • Product Information: Any information provided during product inquiries or purchases.

We collect this data through various means: user input forms, account settings, browsing interactions, automated tracking technologies (like cookies), and third-party data providers who assist in our data collection processes.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device, categorized as:

  • Strictly Necessary: Essential for website functionality and performance.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to improve services and content.

Users have the option to manage and control non-essential cookies through our Cookie Manager, providing transparency and control over their online experience.

Retention and Deletion

The Company retains personal data only for as long as it is necessary or relevant for the purpose collected, which may include:

  • Fulfilling service or product transactions
  • Maintaining user accounts
  • Complying with legal requirements
  • Analyzing trends and improving our services

Once the retention period expires, or when no longer required for these purposes, we delete or anonymize your personal data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third parties to process certain services, ensuring they adhere to strict data protection standards.

User Rights (Based on Geographical Location)

Depending on where you reside, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our use of your personal data in specific cases.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your personal data for specific purposes.
  • Non-Discrimination: Assuring that no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or to inquire about data-related matters, please contact our dedicated privacy team using the contact details provided below.

Changes to Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website and ensure that updated versions are readily accessible to all users.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please contact us: